In June Heartsy, offered a deal for Face It Cosmetics, the deal was $12.00 for $40.00 worth of product for VIP. I had seen them briefly before and my first impression was that of a new company with little experience.
Mundane Details:
I received a padded mailer with the samples and jars placed inside. No invoice, business card or personal note.
I dove in, ordered 3 five gr jars /with sifters $17.00 regularly 6.50 each.
I ended up ordering 12 samples, baggies with what I am guessing is 1/8 tsp of product. for $1.50 each
Shipping within the US: $1.75 for first item, .75 each addl. International $5.00 for first item, $1.50 each additional.
It appears that she is starting to have people rep her items for a commission. Although this is not a new idea, it would be much more exciting if the products were good.
I swatched the full size jars first. Disappointed is an understatement. None of the three resembled the advertised swatches. Sparrow was clearly the worst, Mayan Gold the best of the three.
I went about swatching the remaining samples. I had a difficult time with almost every shade. With the exception of Fig and Woods - adherence to bare skin was a lesson in futility. Primer swatches didn't fair much better. I kept getting a lot of a grayish/bone white with some colors occasionally mixing in. The one swatch that I liked both as a bare skin item and with primer is Silk.
I've convoed her to see about getting a full size of the Silk. I think I can make use of the Mayan Gold, but French Pale Gold and Sparrow will be relegated to the giveaway pile if she doesn't want them back.
Final Tally: 2Customer Service/Communication: 4
She was quick with the order process conversing, haven't received any response to my request for reparation.
She was quick with the order process conversing, haven't received any response to my request for reparation.
Packaging: 4
Ingredients are listed on all containers, easy to read/ Interestingly, the label is on top of the lid, as opposed to the bottom. I thought this was annoying.
Product: 1
Barely pigmented shadows which appear to be mixed with base and that's about it. Had absolutely no staying power on bare skin. Primer and Epoxy should be optional, not a requirement.. Many of the colors bore no resemblance to the colors listed on her Etsy website.
Pricing: 2
Product is priced well above most indie mineral companies offering a 5g container. 25% higher than almost everyone. Shipping is also much higher than most. Base + .75 per eyeshadow is excessive.
Ingredients are listed on all containers, easy to read/ Interestingly, the label is on top of the lid, as opposed to the bottom. I thought this was annoying.
Product: 1
Barely pigmented shadows which appear to be mixed with base and that's about it. Had absolutely no staying power on bare skin. Primer and Epoxy should be optional, not a requirement.. Many of the colors bore no resemblance to the colors listed on her Etsy website.
Pricing: 2
Product is priced well above most indie mineral companies offering a 5g container. 25% higher than almost everyone. Shipping is also much higher than most. Base + .75 per eyeshadow is excessive.
Presentation: 2
Bubble wrap envelope, loose shadows and samples in a about a 5x7 mailer. No business card, invoice, personal note.
Would I buy again: Absolutely not.
The teeny tiny fine print: All opinions are my own, no matter how ridiculous. I did not beg , borrow or steal the products that I reviewed. I purchased them with my own lunch money. Honest and semi-coherent reviews are the way to make a distinction between great companies and those who repackage mica, stir in a little base, slap an organic tag on their products and call themselves artisans. Honesty is my policy, even if I hurt a few feelings along the way.
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